USE CASE · Restaurants & Cafes

A storefront phone agent that never misses a call

Neona's storefront voice agent answers calls for bookings, takeout orders, hours, menu, and location 24/7. It never misses a call at peak time, books to fill empty tables, and handles simple questions without taking staff away.

Voice AI by Neosapience, makers of Typecast · 3M+ users · 225 countries

At peak hours, no hands are free for the phone

A ringing phone when you are slammed is a missed booking, and the same questions (hours, parking, menu) wear staff down. An AI voice agent answers 24/7 to book and handle inquiries.

Why it works

Turn ringing phones into revenue

Zero missed calls

Answers at peak and after hours to handle bookings and inquiries.

Booking & takeout

Offers times and menu, and takes bookings and takeout orders.

Repeat questions automated

Answers hours, location, parking, and menu accurately.

Try it

Talk with the voice agent right now

Press the button below to start a real call with the AI agent. No sign-up required.

Scenarios

Handles these calls automatically

Booking & party sizeTakeout & pickupHours & closuresMenu & pricesLocation & parkingWaitlistGroup & roomsEvents & deposits
Use cases

Who uses it

01 · Restaurants

Booking & waitlist

Books, changes party size and time, and manages the waitlist.

BookingWaitlistChanges
02 · Cafes & bakeries

Takeout & pickup

Guides menu and pickup times and takes takeout orders.

TakeoutPickupMenu
03 · Franchises

Multi-location phone

Answers per-location hours, address, and bookings in one place.

Multi-siteHoursBooking
How it works

Start in 3 steps

1

Connect data

Connect the data you need — docs, FAQs, policies, or curriculum.

2

Set the persona

Shape tone, role, and scope to define the agent. No code required.

3

Connect

Add it via API, web widget, or phone (SIP). STT, LLM, and TTS run as one pipeline.

Embed in one line on web or app
<script src="https://neona.ai/widget.js"
        data-public-key="nsk_wgt_…"
        data-agent-id="YOUR_AGENT_ID" async></script>
FAQ

Frequently asked questions

Can it answer phone calls directly?

Yes. It answers store calls via SIP, and can also take voice bookings through a web or link widget.

Does it integrate with our booking or POS?

Connect booking, calendar, and menu data via API to inform and write back bookings and orders.

Can it take many calls during a rush?

It handles many concurrent sessions, so you never miss a call at peak time.

Our menu and prices change often.

Update the menu and price data and it answers accordingly.

Which languages are supported?

Multilingual voice including Korean and English, so it serves foreign guests too.

Turn store calls into revenue, 24/7

Try instantly — no sign-up, no credit card